Telephone, SMS & Email

Smith & Ouzman’s automated telephone response services provides a mechanism for information to be confirmed or requested remotely and without the additional expense of call centers or return mailings.

These systems are developed to suit bespoke requirements, allowing the flexibility of various language options to ensure that the target demographic can benefit fully from the system. Key areas in which these systems have been used include Voter Registration services with a wide range of client software interface being catered for.

Internet response services can be used by itself or in conjunction with the telephone response service. Customized, secure web pages (HTTPS) allow clients to offer their end customers a simple way to register or respond to a campaign.

SMS broadcasts and responses are also available to further enhance this flexible service. As more and more people carry mobile phones the simple ability to respond using SMS ensures that even people on the move can still respond in comfort.

Smith & Ouzman’s ability to offer the full combination of print, telephone, SMS, email and web-portal services tailored to meet individual requirements ensures that we remain at the forefront of this field.