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t: +44 (0) 1323 524000
Retail & commercial organisations

Retail & commercial organisations

Smith & Ouzman can offer retailers and commercial organisations the following services:

  • gift voucher services
  • brand protection
  • integrated forms and labels

The complete gift voucher service

Smith & Ouzman provide the expertise and security to handle the full lifecycle of your vouchers – from design to printing to personalisation, distribution and reconciliation.

We work with some of the biggest names on the high street providing all of their gift voucher requirements. We also work with smaller, niche retailers to provide the security and enhance the brand values that all retailers demand.


Our In House team are available to take your brief or work with your own design studio to produce a high security and attractive gift voucher.


Our extensive print facility allows for high volume production. Whether you are a small independently owned store or major retailer, we are able to accommodate your requirements and produce your vouchers in the most cost effective way to your specific requirements. Talk to us about secure papers and inks which can add value and security to your product.


This is key to making each voucher individual. It could be something simple like sequential numbering or barcodes or bespoke web enabled codes to allow the voucher to be redeemed on line as well as in store. If you wish, hologram foil can be added at this stage.

We can work with you and look at optimising the latest innovative products to add security and value to your gift vouchers.

Secure storage and fulfilment

Our  in-house IT team are available to produce  bespoke software to allow the storage and pick and pack of your vouchers and accompanying products taking into consideration your individual needs for example, reporting and management information.

The system will then allow the orders to be processed, issuing the next batch of serial numbers along with all accompanying items. Your chosen method of courier is allocated dependant on weight, size and delivery time. The order is then picked from the Smith & Ouzman secure internal vault and made ready for collection.

Our multi site facility allows for your stock to be held in more than one building to provide a disaster recovery solution from one single supplier.

Redemption of gift vouchers

Once the vouchers have been redeemed at the retail outlet or are no longer required for sale we can take these back in house and provide vital management information on the number of vouchers redeemed and the value of those left in circulation. There is also the reassuring factor that the vouchers are then securely shredded within our factory to remove them completely. A destruction certificate is provided as confirmation of this.

Brand protection

Counterfieting of branded goods is a potentially dangerous and growing problem world-wide which can lead to loss of revenue, devaluation of brands as well as the sale and movement of dangerous goods.

Smith & Ouzman can produce a number of types of self adhesive security labels and intergrated forms and labels which can aid the authentication of products and brands and prevent counterfeiting and forgery.

These labels can incorporate both overt and covert security features such as holograms, micro and nano- printing, anti copy features, invisible UV fluorescing features, tamper evident adhesives and sequential numbering.

Smith & Ouzman produce bespoke products to each clients unique requirements and are able to tailor production to meet your specific demands. Production can vary from a few hundred to many millions.

To find out more about voucher printing or brand protection, contact us on +44 (0)1323 52400 or email  or via our contact form.

Contact Smith & Ouzman Ltd
Brampton Road
East Sussex
BN22 9AH
United Kingdom

t: +44 (0) 1323 524000