Read all about it! We’re in the latest issue of ACES magazine

ACES magazine is always a cracking read for anyone in the business community of East Sussex and with a three-page feature on Smith & Ouzman’s secure print services, we reckon the latest issue is unmissable!

Smith & Ouzman’s Dinah Ouzman and Adam Jeacock met up with ACES’ Ian Trevett to talk about the many print security services we can offer to local businesses, including secure document storage and how we can help businesses comply with the imminent new GDPR data protection laws.

Smith & Ouzman is recognised internationally as a leader of security print services but we have been part of Eastbourne’s business community since 1955 and have long-standing working relationships with many businesses in the Sussex area. If you think your business could benefit from increased security measures for your sensitive documents and records, we would be delighted to hear from you.

ACES is the official magazine for the Alliance of Chambers of Commerce in East Sussex, published by the Platinum Publishing Group.

Click here to read our feature.

Why your office needs a confidential shredding service

These days most people are pretty switched on about the safe disposal of personal documents such as utility bills and bank statements, anything that could be used for identity fraud or clearing out your bank account. But are we so careful when it comes to fraud within the workplace? Possibly not.

The trouble with the people who commit this kind of crime is that you can’t spot them; they could be an employee or a colleague, as unlikely as that may seem. The fraudster who commits crimes by forging your signature or hacking your email can look exactly the same as anyone else.

If your confidential waste is just going into your office recycling bin it’s easy pickings for anyone who has a mind to. Even if you are shredding your documents and have them collected by a waste disposal company, without an audit trail and certificate of destruction, you have no proof of what happens to your waste after it leaves your premises.

Put simply, if you are responsible for the safe keeping of your company’s confidential documents you are responsible for their safe disposal too. The introduction of the new Europe-wide General Data Protection Regulation in May this year means that anyone who holds personal data for clients and customers must comply with the new rules or run the risk of large fines if found to be in breach. Don’t put yourself at risk – act now to ensure your processes are fully compliant with best practice and with GDPR.

Our confidential shredding service with audit trail and certificate of destruction is the most secure way of complying with your legal obligation to protect any data you hold about your clients and employees. It’s also a great way of reducing your company’s environmental footprint and meeting your sustainability targets.

We can provide this service as a one-off or on a regular basis according to your needs. We can collect from your premises or you can deliver your document to us, the choice is entirely yours.

We really enjoyed meeting other local businesses at NetXP at the East Sussex National in Uckfield on Thursday 1st March where we talked about how straightforward and affordable it is for businesses to protect themselves from the risk of fraud and counterfeiting. If you didn’t make it, do get in touch at any time for more information.

Thanks for visiting us at the AEA Conference

Thanks to everyone who visited our stand at the AEA Conference in Blackpool this year. Once again, it was a very stimulating event and a great opportunity to connect with old friends and make new acquaintances. We hope that those of you who took away one of our smart compact branded umbrellas found them useful when leaving the venue! We still have some in reserve so please do get in touch if you missed out and would like to receive one of your own.

Thanks also to everyone who entered our prize draw to win one of two £150 experience day gift vouchers. We had lots of entries but there could only be two winners, so congratulations to them… you know who you are! We’re looking forward to seeing some great photos of them enjoying their big day out, whether it’s whizzing round a racetrack or something more sedate.

The Conference, as always, offered a great opportunity to have an informal chat to delegates and find out more about their requirements and what specific expectations they have in their Elections supplier.

A hot topic for everyone this year – and we really mean everyone! – is GDPR, which comes into effect throughout Europe on 25th May this year. The new General Data Protection Regulation is obligatory, not optional, so it’s very important that you understand how it affects you and your team. If you didn’t pick up our newsletter from our stand at the Conference covering this topic, please do get in touch; you can also click on the link below which will take you to our online GDPR presentation.

As a company at the leading edge of innovation in the field of sensitive documentation and secure data management, Smith & Ouzman’s continuous development work means our customers can feel assured and confident that they are protected beyond GDPR legislation. Our technology allows you to manage and process your customers’ personal data and sensitive information according to best practice but without the risk of exposure to fraud, counterfeiting or reputational damage.

Think of Smith & Ouzman as your trusted data security partner, a GDPR compliant data processor. If you would like to find out more about GDPR and data security you can download our presentation from our website or contact us on enquiries@smith-ouzman.com.

Smith & Ouzman is helping Royal Mail overcome poll card processing problems

Automated sorting equipment has streamlined mail sorting in the UK, but not without creating many challenges for Royal Mail, especially when processing card products such as poll cards.

At Smith & Ouzman we are currently working with Royal Mail to help them resolve these problems without changing the unit cost of the poll card product, thereby minimising the impact of change upon local authorities.

Two issues that cause rejections of poll cards within the feeding and sorting processes are the flat nature of card material and the dual address format printed on the face of the cards.

Sorting equipment is designed to deal with an envelope, something which contains air and as such is easily gripped and separated by the equipment feeders. Poll cards are flat, contain no air and are much harder for the equipment to grip and process. An additional problem is that most poll card providers use a guillotining process that causes fibre crossover which can result in multiple feeds or jams in the automated sorting machines.

Smith & Ouzman has designed an innovative process which removes any risk of fibre crossover to combat multiple feeds and jams. We are also testing a solution that introduces air between individual cards after cutting, but before final packaging.

The second issue that causes problems with successful poll card delivery is two addresses. The typical UK poll card design carries two addresses on the front, the polling address on the left and the delivery address on the right, which can confuse the sorting equipment and cause rejections.

In an attempt to improve address identification and reduce rejection, new layouts of the poll cards incorporating clear zones are being reviewed by Royal Mail, and we will adopt these recommendations when finalised.

We regard working closely with Royal Mail to resolve such issues as a vital part of establishing a clearer understanding of our clients’ requirements that will ensure that we deliver trouble free mail-pieces and on-time mailings.