Thanks also to everyone who entered our prize draw to win one of two £150 experience day gift vouchers. We had lots of entries but there could only be two winners, so congratulations to them… you know who you are! We’re looking forward to seeing some great photos of them enjoying their big day out, whether it’s whizzing round a racetrack or something more sedate.
The Conference, as always, offered a great opportunity to have an informal chat to delegates and find out more about their requirements and what specific expectations they have in their Elections supplier.
A hot topic for everyone this year – and we really mean everyone! – is GDPR, which comes into effect throughout Europe on 25th May this year. The new General Data Protection Regulation is obligatory, not optional, so it’s very important that you understand how it affects you and your team. If you didn’t pick up our newsletter from our stand at the Conference covering this topic, please do get in touch; you can also click on the link below which will take you to our online GDPR presentation.
As a company at the leading edge of innovation in the field of sensitive documentation and secure data management, Smith & Ouzman’s continuous development work means our customers can feel assured and confident that they are protected beyond GDPR legislation. Our technology allows you to manage and process your customers’ personal data and sensitive information according to best practice but without the risk of exposure to fraud, counterfeiting or reputational damage.
Think of Smith & Ouzman as your trusted data security partner, a GDPR compliant data processor. If you would like to find out more about GDPR and data security you can download our presentation from our website or contact us on email@example.com.
Automated sorting equipment has streamlined mail sorting in the UK, but not without creating many challenges for Royal Mail, especially when processing card products such as poll cards.
At Smith & Ouzman we are currently working with Royal Mail to help them resolve these problems without changing the unit cost of the poll card product, thereby minimising the impact of change upon local authorities.
Two issues that cause rejections of poll cards within the feeding and sorting processes are the flat nature of card material and the dual address format printed on the face of the cards.
Sorting equipment is designed to deal with an envelope, something which contains air and as such is easily gripped and separated by the equipment feeders. Poll cards are flat, contain no air and are much harder for the equipment to grip and process. An additional problem is that most poll card providers use a guillotining process that causes fibre crossover which can result in multiple feeds or jams in the automated sorting machines.
Smith & Ouzman has designed an innovative process which removes any risk of fibre crossover to combat multiple feeds and jams. We are also testing a solution that introduces air between individual cards after cutting, but before final packaging.
The second issue that causes problems with successful poll card delivery is two addresses. The typical UK poll card design carries two addresses on the front, the polling address on the left and the delivery address on the right, which can confuse the sorting equipment and cause rejections.
In an attempt to improve address identification and reduce rejection, new layouts of the poll cards incorporating clear zones are being reviewed by Royal Mail, and we will adopt these recommendations when finalised.
We regard working closely with Royal Mail to resolve such issues as a vital part of establishing a clearer understanding of our clients’ requirements that will ensure that we deliver trouble free mail-pieces and on-time mailings.