Blog

Our New Website and Why We Love It

Posted by James Holford on September 8, 2017

We’re excited to announce that our new, hugely revamped, website is live. The updated site has been re-thought from the ground up to make it easier to understand the scope of our business offerings and to help you find the sector of our business you require.

It boasts a new, contemporary look, structural changes and a whole host of smaller but impactful changes, all of which will make your experience easier and more enjoyable.

We started by thinking about our potential audiences and how they might want to find things on the site. In other words, we tried to view the website from their perspective rather than our own. This helped us to structure and write our content.

We thought how we could create the easiest navigation possible, given the scope of our business offerings.

We’ve used page animations and smooth scrolling to make viewing the site a nicer experience and work better on small devices. We have tried to create an ‘app-like’ experience.

We have built context specific contact forms into each section to help those wishing to get in touch with us and to help us help them more effectively.

All in all, we are very happy with the outcome and hope that you are too. Of course, we recognise that it is also a work in progress as all websites are, so we will continue to look for ways to improve it. We welcome any feedback.


Source: Our New Website and Why We Love It on Emerge//Secure

#SAAEA2017

Posted by Adam Jeacock on March 30, 2017

The 11th Southern Africa Association for Education Assessment Conference

The Malawi National Examination Board (MANEB) will be hosting the 11th annual conference of the Southern Africa Association for Education Assessment (SAAEA) at Nkopola Lodge in Mangochi, Malawi from 17th July to 19th July 2017.

Conference Theme:
“Promoting Excellence in Assessment for Quality Education”

Smith & Ouzman is partnering with MANEB and ICAM who are your hosts for #SAAEA2017. We have a proud heritage of assisting educational institution in Africa in the form of sponsorships for various conferences and we look forward to helping make #SAAEA2017 a huge success.

The below link contains all the information you need to attend the conference and we urge you all to join us in Malawi in July.

Supporting Documents for SAAEA Conference

Warren Sanders
International Sales Manager – Southern Africa

T: +44 (0) 1323 524 000
C: +44 (0) 7894 193 937
F: +44 (0) 1323 524 024
E: wrs@smith-ouzman.com

Smith & Ouzman’s Finance Director Peter Ellis has been confirmed as a member of the Bank of England Decision Maker Panel for Brexit implications.

The Bank of England acts as an advisory body to the Government and plays a key role in managing the economy. In the wake of the Brexit vote it has launched an important initiative to engage Finance Directors from across industries and around the country to be part of a Decision Maker Panel.

The purpose of the panel is to help the Bank understand the implications of Brexit for businesses on the ground. Peter will be telling the Bank what Brexit means for Smith & Ouzman on an on-going basis as the process of leaving the EU unfolds in the years ahead.

“This is a very important initiative and I am proud to be able to contribute to the process on behalf of Smith & Ouzman,” said Peter. “Obviously, it is important to stay aware of the risks and opportunities brought about by our leaving the EU. The Bank will be giving feedback to all participants about the collective impact of developments and policy decisions as they occur, so this is a two way process which can only benefit us as a company.”

Funding Ambulances in Kenya

Posted by Adam Jeacock on March 22, 2017

Seeing the arrival of these ambulances in Kenya is a positive conclusion to a very painful experience for all concerned at Smith & Ouzman; it had long been hoped that this might be the outcome of negotiations between the British and Kenyan governments.

Lessons have been learnt which have benefited Smith & Ouzman’s ongoing development, with new market leading bribery and corruption prevention management systems being put in place. Smith & Ouzman is also the first company in the security print industry to attain BS10500 accreditation (soon to become ISO37001).

We are sure that our experiences have helped open the eyes of many businesses involved in international trade to the pitfalls of trading in such difficult markets. Smith & Ouzman continues to support overseas financial, educational and election markets with renewed vigor, ensuring best practice is followed and supporting all parties involved. We would like to wish everyone involved in the running of the new fleet of ambulances every success and hope the fleet will give many years of reliable service.

Automated sorting equipment has streamlined mail sorting in the UK, but not without creating many challenges for Royal Mail, especially when processing card products such as poll cards.

At Smith & Ouzman we are currently working with Royal Mail to help them resolve these problems without changing the unit cost of the poll card product, thereby minimising the impact of change upon local authorities.

Two issues that cause rejections of poll cards within the feeding and sorting processes are the flat nature of card material and the dual address format printed on the face of the cards.

Sorting equipment is designed to deal with an envelope, something which contains air and as such is easily gripped and separated by the equipment feeders. Poll cards are flat, contain no air and are much harder for the equipment to grip and process. An additional problem is that most poll card providers use a guillotining process that causes fibre crossover which can result in multiple feeds or jams in the automated sorting machines.

Smith & Ouzman has designed an innovative process which removes any risk of fibre crossover to combat multiple feeds and jams. We are also testing a solution that introduces air between individual cards after cutting, but before final packaging.

The second issue that causes problems with successful poll card delivery is two addresses. The typical UK poll card design carries two addresses on the front, the polling address on the left and the delivery address on the right, which can confuse the sorting equipment and cause rejections.

In an attempt to improve address identification and reduce rejection, new layouts of the poll cards incorporating clear zones are being reviewed by Royal Mail, and we will adopt these recommendations when finalised.

We regard working closely with Royal Mail to resolve such issues as a vital part of establishing a clearer understanding of our clients’ requirements that will ensure that we deliver trouble free mail-pieces and on-time mailings.